Monday–Friday, 9:00 AM to 5:00 PM (PT), excluding holidays.
Have a pre-sales question regarding a Sonnet product? Please contact Sonnet at 1-949-472-2772 or email.
Phone & Email Support
Email support requests generally receive the fastest responses, and are usually processed within a 24-hour period during normal business hours, excluding holidays. When emailing support about a technical issue please do the following:
1) Connect and power the Sonnet device and your computer.
2) Save and send a macOS System Report or a Window's Microsoft System Information MSINFO32 report, along with a description of the issue(s) you are encountering with your device.
Phone support is provided on an as-available basis. For a faster response, please email.
Irvine, California 92618-2708
Additional Support Resources
• Downloads, Manuals, Knowledge Base
• Product Warranty Info
• Report a website issue or error