|ID||Article Title||Post Date|
||What are the benefits of supporting Spread Spectrum Clocking (SSC)? ||Mar-02-10|
||Is it possible to boot from a volume that resides on the Tempo SATA card? ||Mar-02-10|
|Macintosh bootable volumes are supported on the internal 2-port PCI card (part number TSATA) but are not supported on any of the other SATA cards at this time.|
||Can I hot-swap a disk drive that is attached to any Sonnet Tempo Serial ATA card? ||Mar-23-10|
||How does hot-swap functionality work? ||Mar-02-10|
||Can the Tempo SATA cards co-exist with other manufacturers' Serial ATA cards? ||Oct-27-09|
|Often, yes. Sometimes, not. Some other manufacturers' drivers may incorrectly assume a Sonnet card is their SATA card which may cause havoc. The symptoms include significantly slower performance, driver not loading, or both drivers loading and causing and kernel panics as they both try to access the same card. Sonnet recommends removing other manufacturer's card(s) and driver(s) if a problem of this type occurs.|
||Can I operate a Sonnet PCIe (x4) card in a PCIe x8 or x16 slot? ||Mar-02-10|
||Can I operate two Tempo SATA cards in the same system? ||Sep-02-09|
|Yes, this is a great way to expand capacity and performance. If two or more Tempo-X, X4+4, X8, X4i, X4P, E4i, or E4P cards are installed to the same machine they must all have the same firmware version to avoid conflicts.|
||I cannot get the Tempo SATA E4P to install properly under Windows Home Server. ||Sep-02-09|
||Tempo SATA E4P not recognized in a Mac Pro. ||Sep-02-09|
||Is Tempo SATA E4P, E4i, X4P, or X4i compatible with Red Hat Linux? ||Sep-02-09|
||How do I set up a RAID 0 striped array under Windows XP Professional or Vista? ||Mar-23-10|
|To create a striped array you must first have at least two drives with a portion of 'unpartitioned space' free. The largest stripe you can create will be twice the size of the smallest unused space on either of the disks. If you have two disks, one with 500GB of unpartitioned space and one with 750GB, the largest striped array you could create would be 2 x 500GB = 1000GB, as the area of space used by the stripe on each disk must be the same.|
The first step is to convert both disks from basic to dynamic disks within Windows. A dynamic disk is a disk that contains an additional database of other dynamic disks on the system. Dynamic disks can only be read by Windows XP Professional, Windows Vista, and the various Windows Server operating systems, and are required to create software RAID arrays within Windows.
To convert a disk from basic to dynamic, follow these steps:
1) Right click the grey box on the left that contains the disk names (disk 1, disk 2, etc.) and select 'convert to dynamic disk'.
2) From the next window you can check both blank drives and click 'ok' to convert them.
3) Once both disks are listed as dynamic, right click the 'unpartitioned space' of either drive and select 'new volume.'
4) In the 'select volume type' window, select 'striped.' Add all disks you wish to use, then decide on the amount of space on both disks you wish to use for the striped volume you are about to create. If you wish, you use only part of each disk for the stripe, leaving the rest free for other uses.
5) Choose a drive letter or folder to use, and the method of formatting, and you are done. The striped array will format and be ready for use.
||Can I set up a RAID 1 mirrored array under Windows XP or Vista? ||Mar-23-10|
|No. RAID 1 mirroring is only supported under Windows Server, not Windows XP or Vista.|
||The Sonnet Tempo SATA card does not work with my Western Digital My Book Premium ES Edition, or Seagate Technology FreeAgent Pro. ||Mar-02-10|
||I upgraded my Tempo SATA software in a PowerMac G4 or G5 and the card is giving a lot of system errors. ||Oct-12-09|
||I have connected a large hardware RAID volume (for example, a 4TB Fusion D400QR5) to a Sonnet Pro SATA card in a Macintosh, and it is showing up as only 2TB. Why? ||Oct-14-09|
||The performance of my drive array is significantly less than I expect. ||Jun-14-11|
||Are Sonnet Tempo SATA cards compatible with the Drobo S? ||Feb-02-11|
||How do I uninstall the Sonnet Pro SATA Driver? ||Dec-26-10|
||I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? ||May-06-13|
|Mac OS 10.7.5 will not mount FAT32 volumes connected to the eSATA ports of this device. (FAT32 volumes mount fine in 10.6.8 and in 10.8.2 and later.)|
As a workaround, you can manually mount volumes with the following procedure:
1) Open terminal (Applications > Utilities > Terminal)
2) Run the following command:
Look for the target volume in the IDENTIFIER column. The volume will have a name like disk4s2.
3) Create a mount point by using the following terminal command:
Note: myvolume is the name of the mount point you will create and must be unique - for example, you cannot mkdir /Volumes/FAT if a volume named FAT is already mounted.
4) Mount the target volume with the command:
sudo mount -t msdos /dev/disk4s2 /Volumes/myvolume
Note: disk4s2 is the from the IDENTIFIER column from step 2. myvolume is the unique name you chose in step 3.
The volume should now be mounted and is available for use. The volume must also be unmounted through terminal - finder will not be able to unmount the volume.
The command to unmount the volume is:
sudo umount /Volumes/myvolume
where myvolume is the mount point you created in step 3.
||eSATA drives won't mount after updating to OS X 10.7.4 ||Jun-22-12|
|Sonnet has isolated the occurance of drives not mounting in 10.7.4, which occurs only in 32-bit mode with the Tempo SATA E4P, E4i, and Tempo SATA Pro ExpressCard/34. Users running in 64-bit mode will not experience any issue. (To boot in 64-bit, hold down the 6 and 4 keys when the Mac starts up.) Install driver 2.2.9 or greater to fix the 32-bit mode issue.|