| ID | | Article Title | Post Date |
|
491 | 
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
|
495 | 
| My P2 card is unexpectedly unmounting from my Qio after I wake a MacPro or MacBook Pro from sleep. | Mar-24-10 |
| The solution is to remove the Panasonic P2 cards before putting the computer to sleep. This is an issue with the Panasonic P2 card Macintosh driver. Sonnet is working with Panasonic to resolve this issue. |
| |
|
499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio | Mar-24-10 |
|
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
| Sonnet measured read performance for three manufacturers' 600X (90MB/sec) CF cards in the Qio, connected to a MacBook Pro:
Lexar Professional 600X...86MB/sec
Transcend 600X...............71MB/sec
SanDisk Extreme Pro........61MB/sec |
| |
|
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
|
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Feb-28-12 |
| No, not at this time. 64-bit kernal boot is partially supported, with the following caveats 1) The Panasonic P2 driver is not 64-bit compatible, and 2) Sleep is not supported. |
| |
|
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
| Yes. Just plug the AJA ExpressCard/34 adapter into one of the Qio's two ExpressCard/34 slots. |
| |
|
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
| Check the serial number on the bottom of the Qio. If it starts with A, contact Sonnet support for more information. |
| |
|
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
|
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
| A battery should be capable of providing 12Volts @ 3 Amps and have an XLR 4-pin power connector. Nominal power usage of Qio is 9W, and attached F2s are 8 Watts each. An example of a compatible battery is the Bescor MM7XLR-NC (BC-500 charger sold separately) that can provide 12Volts @ 7.2Amps and has a 50 Watt-hour capacity. This battery could power a Qio for 5.5 hours, or a Qio plus F2 for 3 hours. |
| |
|
527 |
| Why does my Macintosh take so long to boot when the Qio is attached?
| Apr-27-11 |
|
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Aug-31-10 |
|
536 |
| With a Qio, my Mac Pro kernal panics when I shut down after using Avid Media Composer. | Oct-28-10 |
|
547 |
| I'm getting a Mac OS X kernel panic when I remove an SxS card from the Qio connected to a Mac Pro that also has a video capture card installed. | Jan-17-11 |
| If you have a Mac Pro model 1,1, put the video capture card (such as AJA Kona or Black Magic DeckLink card) in Mac Pro PCIe slot 3 and the Qio bus interface card in PCIe slot 2 to fix this issue. If you have a different model of MacPro, the problem occurs only in one of Qio's SxS slots, so use only the other SxS slot. Sonnet and Sony are working to address this issue. |
| |
|
563 |
| I'm getting a long blue screen when I boot a Macintosh with Qio installed. | Apr-27-11 |
|
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
|
576 |
| What version of Mac OS X do I need for Qio? | Jan-17-13 |
|
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Dec-21-11 |
| Yes, but you must hot plug the Qio into the ExpressCard/34 slot of the 17" Thunderbolt MacBook Pro. The Qio will not be recognized in the 17" Thunderbolt MacBook Pro if you boot or restart with the Qio plugged into the ExpressCard/34 slot. See FAQ 632 for more infomation about compatibility connecting Qio via Thunderbolt. |
| |
|
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Dec-21-11 |
|
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
|
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
| No, the Qio PCIe 2.0 Bus Extender card does not work in the x16 slot (slot 2) in the Mac Pro 5,1. Use slot 3 or 4 instead. |
| |
|
646 |
| How can I read UDF Formatted SxS cards? | Apr-20-12 |
|
648 |
| Why is the Panasonic Mac OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Feb-28-12 |
| The Sonnet QIO reader provides standard ExpressCard/34 slots and CardBus slots, which use standard Sony SxS drivers for the ExpressCard/34 slots, and standard Panasonic P2 drivers for the CardBus slots. Under Mac OS X, Sony supports 32-bit and 64-bit mode, and Panasonic supports only 32-bit mode. The Sonnet Qio family also supports Windows Vista and 7. Under Windows, both the Sony SxS driver and Panasonic P2 driver support 32- and 64-bit modes. (Also note that although the Qio P2 read speed is only 25MB/sec under Mac OS, it is 50MB/sec under Windows in the same Qio device.) Sonnet provides drivers for the Qio itself, the Qio's standard Compact Flash slots and the SATA ports, but the ExpressCard/34 and CardBus card drivers are provided by the proprietary card manufacturers\u8212 Sony and Panasonic, respectively.
Note that Panasonic has released a Mac OS X 64-bit driver for their proprietary PCD35 P2 reader, but not for their CardBus P2 driver, which would be needed to support 64-bit mode in the industry-standard CardBus slot of the Qio. |
| |
|
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
|
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
|
678 |
| Is the Qio compatible with OS X 10.8 (Mountain Lion)? | May-06-13 |
|
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
|
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
|
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
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