ID | | Article Title | Post Date |
491 |
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
| Sonnet has tested the following cards with the Drobo S:
Tempo SATA E2P..............................compatible
Tempo SATA E4P..............................not compatible
Tempo SATA ExpressCard/34...........compatible
Tempo SATA Edge ExpressCard/34...compatible
Tempo SATA Pro ExpressCard/34.....not compatible
Tempo SATA X4P..............................not compatible
Qio eSATA ports...............................not compatible
|
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495 |
| My P2 card is unexpectedly unmounting from my Qio after I wake a Mac Pro or MacBook Pro from sleep. | Aug-01-13 |
| Install Qio software version 1.2.3 or later to resolve the issue. |
  |
499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio | Mar-24-10 |
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Aug-01-13 |
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
| Yes. Just plug the AJA ExpressCard/34 adapter into one of the Qio's two ExpressCard/34 slots. |
  |
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
| Check the bottom of the Qio for the serial number.
This can occur on some Qio units with a serial number begins with A, B, or C. Contact Sonnet support for more information. |
  |
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
| A battery should be capable of providing 12Volts @ 3 Amps and have an XLR 4-pin power connector. Nominal power usage of Qio is 9W, and attached F2s are 8 Watts each. An example of a compatible battery is the Bescor MM7XLR-NC (BC-500 charger sold separately) that can provide 12Volts @ 7.2Amps and has a 50 Watt-hour capacity. This battery could power a Qio for 5.5 hours, or a Qio plus F2 for 3 hours. |
  |
527 |
| Why does my Maci take so long to boot when the Qio is attached?
| Jul-31-13 |
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Sep-13-13 |
| Plugging in a Qio is like plugging in PCIe cards. In the Mac Pro's case, although media (DVDs, CF cards, SD cards, etc) can be plugged in, there was never an expectation by OS X that a PCIe card could be hot-plugged into a Mac Pro. As a result, OS X has no infrastructure for detecting and starting a driver loading process. The plug-in event is not noticed by the system. |
  |
536 |
| With a Qio connected, my Mac Pro kernel panics when I shut down after using Avid Media Composer. | Jul-31-13 |
547 |
| I'm getting a OS X kernel panic when I remove an SxS card from the Qio connected to a tower Mac Pro that also has a video capture card installed. | Oct-31-14 |
563 |
| I'm getting a long blue screen when I boot a Mac with Qio installed. | Sep-13-13 |
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
576 |
| What version of OS X do I need to use Qio with MacBook Pro? | Aug-20-14 |
| OS X 10.5.8-10.9 required for Mac Pro and MacBook Pro (non-Thunderbolt).
OS X 10.6.8-10.9 required for MacBook Pro (Thunderbolt). |
  |
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Sep-13-13 |
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Jul-31-13 |
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
| No, the Qio software is not yet compatible with a Thunderbolt connection. When Qio is compatible, it should work with the Matrox T/ADP Thunderbolt Port Adapter. |
  |
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
646 |
| How can I read UDF Formatted SxS cards? | Aug-11-17 |
| You need to download and install the Sony SxS UDF Driver, available here http://pro.sony.com/bbsc/ssr/cat-recmedia/resource.downloads.bbsccms-assets-mkt-recmedia-downloads-upgrades.shtml |
  |
648 |
| Why is the Panasonic OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Oct-31-14 |
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
678 |
| Is the Qio compatible with OS X 10.10 (Yosemite) and OS X 10.9.5 (Mavericks)? | Oct-31-14 |
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
| The OS X 10.8.2 update breaks compatibility with Qio, Qio CF4, and Qio E3 pro media readers, resulting in kernel panics on systems with Qio v1.1.6 and earlier software installed. By following the steps below, you may enable your system to work again, but the Qio will not operate after the procedure until you install Qio v1.1.8 or later software.
Process:
1. Cold-boot your computer holding the cmd and R keys together (this forces the computer to boot from the recovery partition)
2. Select the language
3. Open the Disk Utility application
- If your main operating system drive is locked (grayed out), select it and choose to “unlock” in the icon list at the top of the screen
- Note the name of the volume that holds your operating system - usually "Macintosh HD" – you will need this name later in these instructions
4. Quit Disk Utility
5. From the Utilities Menu, open the Terminal application.
6. Type the following commands, pressing the Enter key in between each command:
NOTE: In the following commands, <VOLNAME> is the name of the partition that your operating system resides on. This should have been obtained in step 3b. If your volume name has a space in it, such as "Macintosh HD", a “\” character must precede the space in the volume name (ie "Macintosh\ HD")
rm -r /Volumes/<VOLNAME>/System/Library/Extensions/STPCIFamily*
cp -rf /Volumes/<VOLNAME>/Library/Application\ Support/QIO/IOPCIFamily.kext /Volumes/<VOLNAME>/System/Library/Extensions
touch /Volumes/<VOLNAME>/System/Library/Extensions
7. Quit all applications and restart the computer.
|
  |
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
| Boot in safe mode. In Terminal, type: sudo nvram boot-args="dart=0x0" and restart. You can undo this later with the command sudo nvram -d boot-args . |
  |
757 |
| My Stardom RAIDSonic ST3620-2S-S2 is not reliable with 6Gb drives and and a 6Gb controller. | Jul-08-13 |
1135 |
| Can I format an SxS card in UDF format in macOS? | Jan-20-21 |
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