ID | | Article Title | Post Date |
491 |
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
495 |
| My P2 card is unexpectedly unmounting from my Qio after I wake a Mac Pro or MacBook Pro from sleep. | Aug-01-13 |
| Install Qio software version 1.2.3 or later to resolve the issue. |
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499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio | Mar-24-10 |
| The first time you boot with the Qio connected, the screen will stay blue for up to 6 minutes while the Mac is configuring the Qio slot space. Please be patient. Subsequent boots should be normal. Note that you must install the Qio software before connecting the Qio. |
  |
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Aug-01-13 |
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
| Yes. Just plug the AJA ExpressCard/34 adapter into one of the Qio's two ExpressCard/34 slots. |
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512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
| Check the bottom of the Qio for the serial number.
This can occur on some Qio units with a serial number begins with A, B, or C. Contact Sonnet support for more information. |
  |
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
527 |
| Why does my Maci take so long to boot when the Qio is attached?
| Jul-31-13 |
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Sep-13-13 |
| Plugging in a Qio is like plugging in PCIe cards. In the Mac Pro's case, although media (DVDs, CF cards, SD cards, etc) can be plugged in, there was never an expectation by OS X that a PCIe card could be hot-plugged into a Mac Pro. As a result, OS X has no infrastructure for detecting and starting a driver loading process. The plug-in event is not noticed by the system. |
  |
536 |
| With a Qio connected, my Mac Pro kernel panics when I shut down after using Avid Media Composer. | Jul-31-13 |
| Avid Media Composer 4.05 is not compatible with the Sony SxS driver. Please seek support from Avid and/or Sony. |
  |
547 |
| I'm getting a OS X kernel panic when I remove an SxS card from the Qio connected to a tower Mac Pro that also has a video capture card installed. | Oct-31-14 |
| If you have a Mac Pro model 1,1, put the video capture card (such as AJA Kona or Black Magic DeckLink card) in Mac Pro PCIe slot 3 and the Qio bus interface card in PCIe slot 2 to fix this issue. If you have a different model of Mac Pro, the problem occurs only in one of Qio's SxS slots, so use only the other SxS slot. Sonnet and Sony are working to address this issue. |
  |
563 |
| I'm getting a long blue screen when I boot a Mac with Qio installed. | Sep-13-13 |
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
576 |
| What version of OS X do I need to use Qio with MacBook Pro? | Aug-20-14 |
| OS X 10.5.8-10.9 required for Mac Pro and MacBook Pro (non-Thunderbolt).
OS X 10.6.8-10.9 required for MacBook Pro (Thunderbolt). |
  |
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Sep-13-13 |
| Yes, but you must hot plug the Qio's interface card into the ExpressCard/34 slot of the 17" Thunderbolt MacBook Pro. The Qio will not be recognized in the 17" Thunderbolt MacBook Pro if you boot or restart with the Qio plugged into the ExpressCard/34 slot. See FAQ 632 for more infomation about compatibility connecting Qio via Thunderbolt. |
  |
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Jul-31-13 |
| Yes, but it requires the Sonnet PCIe Bus Extender ExpressCard/34 Revision B (serial number beginning with B), which began shipping December 2011; or the Sonnet PCIe 2.0 Bus Extender ExpressCard/34. |
  |
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
| No, the Qio PCIe 2.0 Bus Extender card does not work in the x16 slot (slot 2) in the Mac Pro 5,1. Use slot 3 or 4 instead. |
  |
646 |
| How can I read UDF Formatted SxS cards? | Aug-11-17 |
648 |
| Why is the Panasonic OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Oct-31-14 |
| This issue is now resolved. The Panasonic P2 driver included with Qio software version 1.2.3 and later is 64-bit compatible. Installing Qio 1.3.2 or later adds P2 support to systems running OS X in 64-bit mode, including Mavericks (10.9) and Yosemite (10.10)
|
  |
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
| Yes, Qio and Qio CF4 support UDMA 7 CompactFlash cards in UDMA 6 mode.
Background: CompactFlash Revision 6.0 (November 2010) added UltraDMA Mode 7 (167 MB/s), which is up to 20% faster than UDMA 6 (133MB/sec). All UDMA 7 CompactFlash cards are compatible with UDMA 6 cameras and readers.
The Qio's CompactFlash slots can be read concurrently. The Qio can read the fastest CF cards at up to 133MB/s each and a total aggregate of 200MB/s (two cards).
The Qio CF4 can read all four CompactFlash slots concurrently. When connected to a desktop machine, the maximum aggregate read speed is 133MB/sec (one card), 266MB/sec (two cards), 400MB/sec (three or four cards). |
  |
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
678 |
| Is the Qio compatible with OS X 10.10 (Yosemite) and OS X 10.9.5 (Mavericks)? | Oct-31-14 |
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
757 |
| My Stardom RAIDSonic ST3620-2S-S2 is not reliable with 6Gb drives and and a 6Gb controller. | Jul-08-13 |
1135 |
| Can I format an SxS card in UDF format in macOS? | Jan-20-21 |
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