| ID | | Article Title | Post Date |
|
491 | 
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
|
495 |
| My P2 card is unexpectedly unmounting from my Qio after I wake a MacPro or MacBook Pro from sleep. v1045050 | Mar-24-10 |
|
499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio v1045050 | Mar-24-10 |
|
501 | 
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
| Sonnet measured read performance for three manufacturers' 600X (90MB/sec) CF cards in the Qio, connected to a MacBook Pro:
Lexar Professional 600X...86MB/sec
Transcend 600X...............71MB/sec
SanDisk Extreme Pro........61MB/sec |
| |
|
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
|
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Feb-28-12 |
| No, not at this time. 64-bit kernal boot is partially supported, with the following caveats 1) The Panasonic P2 driver is not 64-bit compatible, and 2) Sleep is not supported. |
| |
|
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
|
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
| Check the serial number on the bottom of the Qio. If it starts with A, contact Sonnet support for more information. |
| |
|
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
|
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
|
527 |
| Why does my Macintosh take so long to boot when the Qio is attached?
| Apr-27-11 |
|
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Aug-31-10 |
| Plugging in a Qio is like plugging in PCIe cards. In the Mac Pro's case, although media (DVDs, CF cards, SD cards, etc) can be plugged in, there was never an expectation by OS X that a PCIe card could be hot-plugged into a Mac Pro. As a result, OS X has no infrastructure for detecting and starting a driver loading process. The plug-in event is not noticed by the system. |
| |
|
536 |
| With a Qio, my Mac Pro kernal panics when I shut down after using Avid Media Composer. | Oct-28-10 |
| Avid Media Composer 4.05 is not compatible with the Sony SxS driver. Please seek support from Avid and/or Sony. |
| |
|
547 |
| I'm getting a Mac OS X kernel panic when I remove an SxS card from the Qio connected to a Mac Pro that also has a video capture card installed. | Jan-17-11 |
|
563 |
| I'm getting a long blue screen when I boot a Macintosh with Qio installed. | Apr-27-11 |
|
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
| If you have Qio 1.0.5 software installed and you upgrade to 10.6.8 you will no longer be able to boot. Sonnet strongly recommends that you install Qio 1.1 software before upgrading to 10.6.8 or 10.7. If you have installed 10.6.8 prior to installing Qio 1.0.6 or 1.1 software and are not able to boot, you can recover with the following steps:
1) Boot Mac OS X from an external drive or DVD.
2) In the Finder, remove the spaces from the name of your system disk that won't boot. For example, rename Macintosh HD to MacintoshHD. (If your system disk has another name use that name in place of MacintoshHD in the next two steps.)
2) Launch Terminal and type:
sudo rm -r /Volumes/MacintoshHD/System/Library/Extensions/STPCIFamily.kext
3) Type:
sudo cp -r "/Volumes/MacintoshHD/Library/Application Support/QIO/IOPCIFamily.kext" /Volumes/MacintoshHD/System/Library/Extensions (typed all on one line)
4) Type:
sudo touch /Volumes/MacintoshHD/System/Library/Extensions
5) Restart
6) Install Qio 1.1 or greater
7) Restart |
| |
|
576 |
| What version of Mac OS X do I need for Qio? | Jan-17-13 |
|
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Dec-21-11 |
|
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Dec-21-11 |
| No, the software is not yet compatible. When Qio is compatible, it will require the Sonnet PCIe Bus Extender ExpressCard/34 Revision B (serial number beginning with B), which began shipping December 2011; or the Sonnet PCIe 2.0 Bus Extender ExpressCard/34 that ships with Qio E3. |
| |
|
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
| No, the Qio software is not yet compatible with a Thunderbolt connection. When Qio is compatible, it should work with the Matrox T/ADP Thunderbolt Port Adapter. |
| |
|
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
| No, the Qio PCIe 2.0 Bus Extender card does not work in the x16 slot (slot 2) in the Mac Pro 5,1. Use slot 3 or 4 instead. |
| |
|
646 |
| How can I read UDF Formatted SxS cards? | Apr-20-12 |
|
648 |
| Why is the Panasonic Mac OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Feb-28-12 |
| The Sonnet QIO reader provides standard ExpressCard/34 slots and CardBus slots, which use standard Sony SxS drivers for the ExpressCard/34 slots, and standard Panasonic P2 drivers for the CardBus slots. Under Mac OS X, Sony supports 32-bit and 64-bit mode, and Panasonic supports only 32-bit mode. The Sonnet Qio family also supports Windows Vista and 7. Under Windows, both the Sony SxS driver and Panasonic P2 driver support 32- and 64-bit modes. (Also note that although the Qio P2 read speed is only 25MB/sec under Mac OS, it is 50MB/sec under Windows in the same Qio device.) Sonnet provides drivers for the Qio itself, the Qio's standard Compact Flash slots and the SATA ports, but the ExpressCard/34 and CardBus card drivers are provided by the proprietary card manufacturers\u8212 Sony and Panasonic, respectively.
Note that Panasonic has released a Mac OS X 64-bit driver for their proprietary PCD35 P2 reader, but not for their CardBus P2 driver, which would be needed to support 64-bit mode in the industry-standard CardBus slot of the Qio. |
| |
|
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
|
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
|
678 |
| Is the Qio compatible with OS X 10.8 (Mountain Lion)? | May-06-13 |
|
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
|
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
|
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
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