| ID | | Article Title | Post Date |
|
491 | 
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
| Sonnet has tested the following cards with the Drobo S:
Tempo SATA E2P..............................compatible
Tempo SATA E4P..............................not compatible
Tempo SATA ExpressCard/34...........compatible
Tempo SATA Edge ExpressCard/34...compatible
Tempo SATA Pro ExpressCard/34.....not compatible
Tempo SATA X4P..............................not compatible
Qio eSATA ports...............................not compatible
|
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|
495 |
| My P2 card is unexpectedly unmounting from my Qio after I wake a MacPro or MacBook Pro from sleep. | Mar-24-10 |
| The solution is to remove the Panasonic P2 cards before putting the computer to sleep. This is an issue with the Panasonic P2 card Macintosh driver. Sonnet is working with Panasonic to resolve this issue. |
| |
|
499 | 
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio | Mar-24-10 |
|
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
| Sonnet measured read performance for three manufacturers' 600X (90MB/sec) CF cards in the Qio, connected to a MacBook Pro:
Lexar Professional 600X...86MB/sec
Transcend 600X...............71MB/sec
SanDisk Extreme Pro........61MB/sec |
| |
|
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
| This powering method is not officially supported because the Qio can require more power than one FireWire port's power specification. However, the single FireWire port on the unibody MacBook Pro seems to be capable of providing more power (up to 20W in our test) than its specification. In Sonnet tests under the following conditions:
1) If Qio is used with only memory cards (SxS's or SDHC, but not ExpressCard/34 controller cards; P2 cards but not CardBus controller cards; and/or CF Cards);
2) Qio has not more than one Fusion F2 powered from the Qio; and
3) MacBook Pro is unibody model;
then the Qio plus one Fusion F2 seems to be able to be bus powered from the unibody MacBook Pro FireWire port. You would need to use the FireWire power cable provided with the Fusion F2. Sonnet does not guarantee or support this configuration.
This does not seem to work in MacBook Pro models previous to the unibody. |
| |
|
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Feb-28-12 |
|
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
|
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
| Check the serial number on the bottom of the Qio. If it starts with A, contact Sonnet support for more information. |
| |
|
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
|
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
|
527 |
| Why does my Macintosh take so long to boot when the Qio is attached?
| Apr-27-11 |
| It is normal for the Macintosh to take a long time to boot (as long as 10 minutes) the first time after a Qio is attached. All the new drivers need to be discovered and the kernal caches built. It is important to let this initialization process complete without interruption.
However, in some instances, the Mac takes a long time for subsequent boots as well. If this occurs, run the Qio System Uninstaller and rerun the Qio System Installer. This should clear the problem. |
| |
|
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Aug-31-10 |
|
536 |
| With a Qio, my Mac Pro kernal panics when I shut down after using Avid Media Composer. | Oct-28-10 |
| Avid Media Composer 4.05 is not compatible with the Sony SxS driver. Please seek support from Avid and/or Sony. |
| |
|
547 |
| I'm getting a Mac OS X kernel panic when I remove an SxS card from the Qio connected to a Mac Pro that also has a video capture card installed. | Jan-17-11 |
|
563 |
| I'm getting a long blue screen when I boot a Macintosh with Qio installed. | Apr-27-11 |
|
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
| If you have Qio 1.0.5 software installed and you upgrade to 10.6.8 you will no longer be able to boot. Sonnet strongly recommends that you install Qio 1.1 software before upgrading to 10.6.8 or 10.7. If you have installed 10.6.8 prior to installing Qio 1.0.6 or 1.1 software and are not able to boot, you can recover with the following steps:
1) Boot Mac OS X from an external drive or DVD.
2) In the Finder, remove the spaces from the name of your system disk that won't boot. For example, rename Macintosh HD to MacintoshHD. (If your system disk has another name use that name in place of MacintoshHD in the next two steps.)
2) Launch Terminal and type:
sudo rm -r /Volumes/MacintoshHD/System/Library/Extensions/STPCIFamily.kext
3) Type:
sudo cp -r "/Volumes/MacintoshHD/Library/Application Support/QIO/IOPCIFamily.kext" /Volumes/MacintoshHD/System/Library/Extensions (typed all on one line)
4) Type:
sudo touch /Volumes/MacintoshHD/System/Library/Extensions
5) Restart
6) Install Qio 1.1 or greater
7) Restart |
| |
|
576 |
| What version of Mac OS X do I need for Qio? | Jan-17-13 |
|
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Dec-21-11 |
|
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Dec-21-11 |
|
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
|
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
|
646 |
| How can I read UDF Formatted SxS cards? | Apr-20-12 |
|
648 |
| Why is the Panasonic Mac OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Feb-28-12 |
| The Sonnet QIO reader provides standard ExpressCard/34 slots and CardBus slots, which use standard Sony SxS drivers for the ExpressCard/34 slots, and standard Panasonic P2 drivers for the CardBus slots. Under Mac OS X, Sony supports 32-bit and 64-bit mode, and Panasonic supports only 32-bit mode. The Sonnet Qio family also supports Windows Vista and 7. Under Windows, both the Sony SxS driver and Panasonic P2 driver support 32- and 64-bit modes. (Also note that although the Qio P2 read speed is only 25MB/sec under Mac OS, it is 50MB/sec under Windows in the same Qio device.) Sonnet provides drivers for the Qio itself, the Qio's standard Compact Flash slots and the SATA ports, but the ExpressCard/34 and CardBus card drivers are provided by the proprietary card manufacturers\u8212 Sony and Panasonic, respectively.
Note that Panasonic has released a Mac OS X 64-bit driver for their proprietary PCD35 P2 reader, but not for their CardBus P2 driver, which would be needed to support 64-bit mode in the industry-standard CardBus slot of the Qio. |
| |
|
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
|
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
|
678 |
| Is the Qio compatible with OS X 10.8 (Mountain Lion)? | May-06-13 |
|
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
|
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
|
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
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