| ID | | Article Title | Post Date |
|
491 |
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
|
495 |
| My P2 card is unexpectedly unmounting from my Qio after I wake a MacPro or MacBook Pro from sleep. v1045050 | Mar-24-10 |
|
499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio v1045050 | Mar-24-10 |
|
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
|
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
|
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Feb-28-12 |
| No, not at this time. 64-bit kernal boot is partially supported, with the following caveats 1) The Panasonic P2 driver is not 64-bit compatible, and 2) Sleep is not supported. |
|   |
|
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
|
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
| Check the serial number on the bottom of the Qio. If it starts with A, contact Sonnet support for more information. |
|   |
|
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
|
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
|
527 |
| Why does my Macintosh take so long to boot when the Qio is attached?
| Apr-27-11 |
|
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Aug-31-10 |
|
536 |
| With a Qio, my Mac Pro kernal panics when I shut down after using Avid Media Composer. | Oct-28-10 |
|
547 |
| I'm getting a Mac OS X kernel panic when I remove an SxS card from the Qio connected to a Mac Pro that also has a video capture card installed. | Jan-17-11 |
|
563 |
| I'm getting a long blue screen when I boot a Macintosh with Qio installed. | Apr-27-11 |
|
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
| If you have Qio 1.0.5 software installed and you upgrade to 10.6.8 you will no longer be able to boot. Sonnet strongly recommends that you install Qio 1.1 software before upgrading to 10.6.8 or 10.7. If you have installed 10.6.8 prior to installing Qio 1.0.6 or 1.1 software and are not able to boot, you can recover with the following steps:
1) Boot Mac OS X from an external drive or DVD.
2) In the Finder, remove the spaces from the name of your system disk that won't boot. For example, rename Macintosh HD to MacintoshHD. (If your system disk has another name use that name in place of MacintoshHD in the next two steps.)
2) Launch Terminal and type:
sudo rm -r /Volumes/MacintoshHD/System/Library/Extensions/STPCIFamily.kext
3) Type:
sudo cp -r "/Volumes/MacintoshHD/Library/Application Support/QIO/IOPCIFamily.kext" /Volumes/MacintoshHD/System/Library/Extensions (typed all on one line)
4) Type:
sudo touch /Volumes/MacintoshHD/System/Library/Extensions
5) Restart
6) Install Qio 1.1 or greater
7) Restart |
|   |
|
576 |
| What version of Mac OS X do I need for Qio? | Jan-17-13 |
| OS X 10.5.8-10.8 required for Mac Pro and MacBook Pro (non-thunderbolt).
OS X 10.6.8-10.8 required for MacBook Pro (Thunderbolt). |
|   |
|
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Dec-21-11 |
|
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Dec-21-11 |
|
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
|
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
| No, the Qio PCIe 2.0 Bus Extender card does not work in the x16 slot (slot 2) in the Mac Pro 5,1. Use slot 3 or 4 instead. |
|   |
|
646 |
| How can I read UDF Formatted SxS cards? | Apr-20-12 |
|
648 |
| Why is the Panasonic Mac OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Feb-28-12 |
|
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
|
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
|
678 |
| Is the Qio compatible with OS X 10.8 (Mountain Lion)? | May-06-13 |
| Qio is compatible with OS X 10.8.0 through 10.8.3 when using Qio software v1.2.1 and later. There are specific steps you should take, depending on your setup:
New Qio User
If you are installing Qio software on a computer for the first time, you may do so with no issues on a computer already running 10.6.8-10.8.3.
Existing Qio User
If you intend to update your computer's OS from OS X 10.6 or 10.7 to 10.8.3, you MUST install Qio 1.2.1 or later software before upgrading the OS! If you have been using Qio with your computer running OS X 10.8.1 or earlier, and upgraded to 10.8.2 or later before upgrading the Qio software to v1.2 or later, your system may kernel panic, regardless of whether the Qio hardware is installed or connected.
If you already installed OS X 10.8.2 or later on a computer with which you've been using Qio, you may restore it to working order by following the directions here. Note that after you perform this procedure under , you must reinstall the latest Qio software under 10.8.2 or later.
Note
Regardless the Qio software version used, P2 media is not currently supported under any version of OS X 10.8. Mountain Lion does not support 32-bit drivers, and unfortunately, Panasonic's driver for P2 support is 32-bit. For a more detailed explanation about the P2 driver situation, please refer to this article .
|
|   |
|
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
|
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
|
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
|   |