| ID | | Article Title | Post Date |
|
491 | 
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
|
495 |
| My P2 card is unexpectedly unmounting from my Qio after I wake a MacPro or MacBook Pro from sleep. | Mar-24-10 |
|
499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio | Mar-24-10 |
|
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
|
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
|
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Feb-28-12 |
|
510 | 
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
| Yes. Just plug the AJA ExpressCard/34 adapter into one of the Qio's two ExpressCard/34 slots. |
| |
|
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
|
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
| Check the bottom of the Qio for the serial number.
This can occur on some Qio units with a serial number begins with A, B, or C. Contact Sonnet support for more information. |
| |
|
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
| A battery should be capable of providing 12Volts @ 3 Amps and have an XLR 4-pin power connector. Nominal power usage of Qio is 9W, and attached F2s are 8 Watts each. An example of a compatible battery is the Bescor MM7XLR-NC (BC-500 charger sold separately) that can provide 12Volts @ 7.2Amps and has a 50 Watt-hour capacity. This battery could power a Qio for 5.5 hours, or a Qio plus F2 for 3 hours. |
| |
|
527 |
| Why does my Macintosh take so long to boot when the Qio is attached?
| Apr-27-11 |
|
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Aug-31-10 |
| Plugging in a Qio is like plugging in PCIe cards. In the Mac Pro's case, although media (DVDs, CF cards, SD cards, etc) can be plugged in, there was never an expectation by OS X that a PCIe card could be hot-plugged into a Mac Pro. As a result, OS X has no infrastructure for detecting and starting a driver loading process. The plug-in event is not noticed by the system. |
| |
|
536 |
| With a Qio, my Mac Pro kernal panics when I shut down after using Avid Media Composer. | Oct-28-10 |
|
547 |
| I'm getting a Mac OS X kernel panic when I remove an SxS card from the Qio connected to a Mac Pro that also has a video capture card installed. | Jan-17-11 |
|
563 |
| I'm getting a long blue screen when I boot a Macintosh with Qio installed. | Apr-27-11 |
|
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
|
576 |
| What version of Mac OS X do I need for Qio? | Jan-17-13 |
| OS X 10.5.8-10.8 required for Mac Pro and MacBook Pro (non-thunderbolt).
OS X 10.6.8-10.8 required for MacBook Pro (Thunderbolt). |
| |
|
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Dec-21-11 |
| Yes, but you must hot plug the Qio into the ExpressCard/34 slot of the 17" Thunderbolt MacBook Pro. The Qio will not be recognized in the 17" Thunderbolt MacBook Pro if you boot or restart with the Qio plugged into the ExpressCard/34 slot. See FAQ 632 for more infomation about compatibility connecting Qio via Thunderbolt. |
| |
|
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Dec-21-11 |
| No, the software is not yet compatible. When Qio is compatible, it will require the Sonnet PCIe Bus Extender ExpressCard/34 Revision B (serial number beginning with B), which began shipping December 2011; or the Sonnet PCIe 2.0 Bus Extender ExpressCard/34 that ships with Qio E3. |
| |
|
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
| No, the Qio software is not yet compatible with a Thunderbolt connection. When Qio is compatible, it should work with the Matrox T/ADP Thunderbolt Port Adapter. |
| |
|
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
| No, the Qio PCIe 2.0 Bus Extender card does not work in the x16 slot (slot 2) in the Mac Pro 5,1. Use slot 3 or 4 instead. |
| |
|
646 |
| How can I read UDF Formatted SxS cards? | Apr-20-12 |
| You need to download and install the Sony SxS UDF Driver, available here http://pro.sony.com/bbsc/ssr/cat-recmedia/resource.downloads.bbsccms-assets-mkt-recmedia-downloads-upgrades.shtml |
| |
|
648 |
| Why is the Panasonic Mac OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Feb-28-12 |
|
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
|
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
|
678 |
| Is the Qio compatible with OS X 10.8 (Mountain Lion)? | May-06-13 |
| Qio is compatible with OS X 10.8.0 through 10.8.3 when using Qio software v1.2.1 and later. There are specific steps you should take, depending on your setup:
New Qio User
If you are installing Qio software on a computer for the first time, you may do so with no issues on a computer already running 10.6.8-10.8.3.
Existing Qio User
If you intend to update your computer's OS from OS X 10.6 or 10.7 to 10.8.3, you MUST install Qio 1.2.1 or later software before upgrading the OS! If you have been using Qio with your computer running OS X 10.8.1 or earlier, and upgraded to 10.8.2 or later before upgrading the Qio software to v1.2 or later, your system may kernel panic, regardless of whether the Qio hardware is installed or connected.
If you already installed OS X 10.8.2 or later on a computer with which you've been using Qio, you may restore it to working order by following the directions here. Note that after you perform this procedure under , you must reinstall the latest Qio software under 10.8.2 or later.
Note
Regardless the Qio software version used, P2 media is not currently supported under any version of OS X 10.8. Mountain Lion does not support 32-bit drivers, and unfortunately, Panasonic's driver for P2 support is 32-bit. For a more detailed explanation about the P2 driver situation, please refer to this article .
|
| |
|
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
|
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
|
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
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