| ID | | Article Title | Post Date |
|
491 | 
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
|
495 | 
| My P2 card is unexpectedly unmounting from my Qio after I wake a MacPro or MacBook Pro from sleep. | Mar-24-10 |
| The solution is to remove the Panasonic P2 cards before putting the computer to sleep. This is an issue with the Panasonic P2 card Macintosh driver. Sonnet is working with Panasonic to resolve this issue. |
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|
499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio | Mar-24-10 |
|
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
|
503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
|
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Feb-28-12 |
| No, not at this time. 64-bit kernal boot is partially supported, with the following caveats 1) The Panasonic P2 driver is not 64-bit compatible, and 2) Sleep is not supported. |
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|
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
| Yes. Just plug the AJA ExpressCard/34 adapter into one of the Qio's two ExpressCard/34 slots. |
| |
|
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
| Check the serial number on the bottom of the Qio. If it starts with A, contact Sonnet support for more information. |
| |
|
514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
|
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
|
527 |
| Why does my Macintosh take so long to boot when the Qio is attached?
| Apr-27-11 |
|
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Aug-31-10 |
| Plugging in a Qio is like plugging in PCIe cards. In the Mac Pro's case, although media (DVDs, CF cards, SD cards, etc) can be plugged in, there was never an expectation by OS X that a PCIe card could be hot-plugged into a Mac Pro. As a result, OS X has no infrastructure for detecting and starting a driver loading process. The plug-in event is not noticed by the system. |
| |
|
536 |
| With a Qio, my Mac Pro kernal panics when I shut down after using Avid Media Composer. | Oct-28-10 |
| Avid Media Composer 4.05 is not compatible with the Sony SxS driver. Please seek support from Avid and/or Sony. |
| |
|
547 |
| I'm getting a Mac OS X kernel panic when I remove an SxS card from the Qio connected to a Mac Pro that also has a video capture card installed. | Jan-17-11 |
| If you have a Mac Pro model 1,1, put the video capture card (such as AJA Kona or Black Magic DeckLink card) in Mac Pro PCIe slot 3 and the Qio bus interface card in PCIe slot 2 to fix this issue. If you have a different model of MacPro, the problem occurs only in one of Qio's SxS slots, so use only the other SxS slot. Sonnet and Sony are working to address this issue. |
| |
|
563 |
| I'm getting a long blue screen when I boot a Macintosh with Qio installed. | Apr-27-11 |
|
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
|
576 |
| What version of Mac OS X do I need for Qio? | Jan-17-13 |
|
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Dec-21-11 |
|
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Dec-21-11 |
|
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
|
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
|
646 |
| How can I read UDF Formatted SxS cards? | Apr-20-12 |
| You need to download and install the Sony SxS UDF Driver, available here http://pro.sony.com/bbsc/ssr/cat-recmedia/resource.downloads.bbsccms-assets-mkt-recmedia-downloads-upgrades.shtml |
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|
648 |
| Why is the Panasonic Mac OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Feb-28-12 |
|
651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
| Yes, Qio and Qio CF4 support UDMA 7 CompactFlash cards in UDMA 6 mode.
Background: CompactFlash Revision 6.0 (November 2010) added UltraDMA Mode 7 (167 MB/s), which is up to 20% faster than UDMA 6 (133MB/sec). All UDMA 7 CompactFlash cards are compatible with UDMA 6 cameras and readers.
The Qio's CompactFlash slots can be read concurrently. The Qio can read the fastest CF cards at up to 133MB/s each and a total aggregate of 200MB/s (two cards).
The Qio CF4 can read all four CompactFlash slots concurrently. When connected to a desktop machine, the maximum aggregate read speed is 133MB/sec (one card), 266MB/sec (two cards), 400MB/sec (three or four cards). |
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|
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
|
678 |
| Is the Qio compatible with OS X 10.8 (Mountain Lion)? | May-06-13 |
| Qio is compatible with OS X 10.8.0 through 10.8.3 when using Qio software v1.2.1 and later. There are specific steps you should take, depending on your setup:
New Qio User
If you are installing Qio software on a computer for the first time, you may do so with no issues on a computer already running 10.6.8-10.8.3.
Existing Qio User
If you intend to update your computer's OS from OS X 10.6 or 10.7 to 10.8.3, you MUST install Qio 1.2.1 or later software before upgrading the OS! If you have been using Qio with your computer running OS X 10.8.1 or earlier, and upgraded to 10.8.2 or later before upgrading the Qio software to v1.2 or later, your system may kernel panic, regardless of whether the Qio hardware is installed or connected.
If you already installed OS X 10.8.2 or later on a computer with which you've been using Qio, you may restore it to working order by following the directions here. Note that after you perform this procedure under , you must reinstall the latest Qio software under 10.8.2 or later.
Note
Regardless the Qio software version used, P2 media is not currently supported under any version of OS X 10.8. Mountain Lion does not support 32-bit drivers, and unfortunately, Panasonic's driver for P2 support is 32-bit. For a more detailed explanation about the P2 driver situation, please refer to this article .
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|
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
|
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
|
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
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