Qio for Mac
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Driver (6)
Firmware (2)
Manual (4)
FAQ (31)
IDArticle TitlePost Date
491 Are Sonnet Tempo SATA cards compatible with the Drobo S?Feb-02-11
Sonnet has tested the following cards with the Drobo S:
Tempo SATA E2P..............................compatible
Tempo SATA E4P..............................not compatible
Tempo SATA ExpressCard/34...........compatible
Tempo SATA Edge ExpressCard/34...compatible
Tempo SATA Pro ExpressCard/34.....not compatible
Tempo SATA X4P..............................not compatible
Qio eSATA ports...............................not compatible
 
495 My P2 card is unexpectedly unmounting from my Qio after I wake a Mac Pro or MacBook Pro from sleep.Aug-01-13
Install Qio software version 1.2.3 or later to resolve the issue.
 
499 I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect QioMar-24-10
501 Are all C600X CF Cards more or less equal performance in a Qio?Mar-22-10
Sonnet measured read performance for three manufacturers' 600X (90MB/sec) CF cards in the Qio, connected to a MacBook Pro:
Lexar Professional 600X...86MB/sec
Transcend 600X...............71MB/sec
SanDisk Extreme Pro........61MB/sec
 
503 Can I power the Qio from a FireWire port on a MacBook Pro?Mar-23-10
509 Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7?Aug-01-13
510 Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro?Mar-23-10
512 My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro.Mar-31-10
514 My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached.Mar-31-10
Check the bottom of the Qio for the serial number.
This can occur on some Qio units with a serial number begins with A, B, or C. Contact Sonnet support for more information.
 
516 What kind of battery can I use with the Qio?Apr-08-10
527 Why does my Maci take so long to boot when the Qio is attached? Jul-31-13
It is normal for the Mac to take a long time to boot (as long as 10 minutes) the first time after a Qio is attached. All the new drivers need to be discovered and the kernal caches built. It is important to let this initialization process complete without interruption.

However, in some instances, the Mac takes a long time for subsequent boots as well. If this occurs, run the Qio System Uninstaller and rerun the Qio System Installer. This should clear the problem.
 
528 Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? Sep-13-13
536 With a Qio connected, my Mac Pro kernel panics when I shut down after using Avid Media Composer.Jul-31-13
Avid Media Composer 4.05 is not compatible with the Sony SxS driver. Please seek support from Avid and/or Sony.
 
547 I'm getting a OS X kernel panic when I remove an SxS card from the Qio connected to a tower Mac Pro that also has a video capture card installed.Oct-31-14
If you have a Mac Pro model 1,1, put the video capture card (such as AJA Kona or Black Magic DeckLink card) in Mac Pro PCIe slot 3 and the Qio bus interface card in PCIe slot 2 to fix this issue. If you have a different model of Mac Pro, the problem occurs only in one of Qio's SxS slots, so use only the other SxS slot. Sonnet and Sony are working to address this issue.
 
563 I'm getting a long blue screen when I boot a Mac with Qio installed.Sep-13-13
566 I upgraded to 10.6.8 and my system no longer boots.Sep-26-11
576 What version of OS X do I need to use Qio with MacBook Pro?Aug-20-14
OS X 10.5.8-10.9 required for Mac Pro and MacBook Pro (non-Thunderbolt).
OS X 10.6.8-10.9 required for MacBook Pro (Thunderbolt).
 
581 Is Qio Compatible with 17" Thunderbolt MacBook Pro?Sep-13-13
Yes, but you must hot plug the Qio's interface card into the ExpressCard/34 slot of the 17" Thunderbolt MacBook Pro. The Qio will not be recognized in the 17" Thunderbolt MacBook Pro if you boot or restart with the Qio plugged into the ExpressCard/34 slot. See FAQ 632 for more infomation about compatibility connecting Qio via Thunderbolt.
 
632 Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter?Jul-31-13
Yes, but it requires the Sonnet PCIe Bus Extender ExpressCard/34 Revision B (serial number beginning with B), which began shipping December 2011; or the Sonnet PCIe 2.0 Bus Extender ExpressCard/34.
 
633 Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter?Feb-28-12
No, the Qio software is not yet compatible with a Thunderbolt connection. When Qio is compatible, it should work with the Matrox T/ADP Thunderbolt Port Adapter.
 
639 Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1?May-06-13
No, the Qio PCIe 2.0 Bus Extender card does not work in the x16 slot (slot 2) in the Mac Pro 5,1. Use slot 3 or 4 instead.
 
646 How can I read UDF Formatted SxS cards?Aug-11-17
648 Why is the Panasonic OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode?Oct-31-14
651 Do Qio and Qio CF4 support UDMA 7 CompactFlash cards?May-06-13
Yes, Qio and Qio CF4 support UDMA 7 CompactFlash cards in UDMA 6 mode.

Background: CompactFlash Revision 6.0 (November 2010) added UltraDMA Mode 7 (167 MB/s), which is up to 20% faster than UDMA 6 (133MB/sec). All UDMA 7 CompactFlash cards are compatible with UDMA 6 cameras and readers.

The Qio's CompactFlash slots can be read concurrently. The Qio can read the fastest CF cards at up to 133MB/s each and a total aggregate of 200MB/s (two cards).

The Qio CF4 can read all four CompactFlash slots concurrently. When connected to a desktop machine, the maximum aggregate read speed is 133MB/sec (one card), 266MB/sec (two cards), 400MB/sec (three or four cards).
 
653 I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media?May-06-13
Mac OS 10.7.5 will not mount FAT32 volumes connected to the eSATA ports of this device. (FAT32 volumes mount fine in 10.6.8 and in 10.8.2 and later.)

As a workaround, you can manually mount volumes with the following procedure:

1) Open terminal (Applications > Utilities > Terminal)
2) Run the following command:
diskutil list

Look for the target volume in the IDENTIFIER column. The volume will have a name like disk4s2.

3) Create a mount point by using the following terminal command:
mkdir /Volumes/myvolume

Note: myvolume is the name of the mount point you will create and must be unique - for example, you cannot mkdir /Volumes/FAT if a volume named FAT is already mounted.

4) Mount the target volume with the command:
sudo mount -t msdos /dev/disk4s2 /Volumes/myvolume

Note: disk4s2 is the from the IDENTIFIER column from step 2. myvolume is the unique name you chose in step 3.

The volume should now be mounted and is available for use. The volume must also be unmounted through terminal - finder will not be able to unmount the volume.

The command to unmount the volume is:
sudo umount /Volumes/myvolume

where myvolume is the mount point you created in step 3.
 
678 Is the Qio compatible with OS X 10.10 (Yosemite) and OS X 10.9.5 (Mavericks)?Oct-31-14
693 My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue)Nov-06-12
713 My Qio Does Not Recognize My SD-to-SxS AdapterMay-07-13
730 I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software.Dec-06-12
Boot in safe mode. In Terminal, type: sudo nvram boot-args="dart=0x0" and restart. You can undo this later with the command sudo nvram -d boot-args .
 
757 My Stardom RAIDSonic ST3620-2S-S2 is not reliable with 6Gb drives and and a 6Gb controller.Jul-08-13
1135 Can I format an SxS card in UDF format in macOS?Jan-20-21