|ID||Article Title||Post Date|
||Are Sonnet Tempo SATA cards compatible with the Drobo S?||Feb-02-11|
|Sonnet has tested the following cards with the Drobo S:|
Tempo SATA E2P..............................compatible
Tempo SATA E4P..............................not compatible
Tempo SATA ExpressCard/34...........compatible
Tempo SATA Edge ExpressCard/34...compatible
Tempo SATA Pro ExpressCard/34.....not compatible
Tempo SATA X4P..............................not compatible
Qio eSATA ports...............................not compatible
||My P2 card is unexpectedly unmounting from my Qio after I wake a Mac Pro or MacBook Pro from sleep.||Aug-01-13|
|Install Qio software version 1.2.3 or later to resolve the issue.|
||I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio||Mar-24-10|
||Are all C600X CF Cards more or less equal performance in a Qio?||Mar-22-10|
||Can I power the Qio from a FireWire port on a MacBook Pro?||Mar-23-10|
|This powering method is not officially supported because the Qio can require more power than one FireWire port's power specification. However, the single FireWire port on the unibody MacBook Pro seems to be capable of providing more power (up to 20W in our test) than its specification. In Sonnet tests under the following conditions:|
1) If Qio is used with only memory cards (SxS's or SDHC, but not ExpressCard/34 controller cards; P2 cards but not CardBus controller cards; and/or CF Cards);
2) Qio has not more than one Fusion F2 powered from the Qio; and
3) MacBook Pro is unibody model;
then the Qio plus one Fusion F2 seems to be able to be bus powered from the unibody MacBook Pro FireWire port. You would need to use the FireWire power cable provided with the Fusion F2. Sonnet does not guarantee or support this configuration.
This does not seem to work in MacBook Pro models previous to the unibody.
||Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7?||Aug-01-13|
||Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro?||Mar-23-10|
|Yes. Just plug the AJA ExpressCard/34 adapter into one of the Qio's two ExpressCard/34 slots.|
||My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro.||Mar-31-10|
|Check the serial number on the bottom of the Qio. If it starts with A, contact Sonnet support for more information.|
||My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached.||Mar-31-10|
||What kind of battery can I use with the Qio?||Apr-08-10|
||Why does my Maci take so long to boot when the Qio is attached?
||Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? ||Sep-13-13|
|Plugging in a Qio is like plugging in PCIe cards. In the Mac Pro's case, although media (DVDs, CF cards, SD cards, etc) can be plugged in, there was never an expectation by OS X that a PCIe card could be hot-plugged into a Mac Pro. As a result, OS X has no infrastructure for detecting and starting a driver loading process. The plug-in event is not noticed by the system.|
||With a Qio connected, my Mac Pro kernel panics when I shut down after using Avid Media Composer.||Jul-31-13|
||I'm getting a OS X kernel panic when I remove an SxS card from the Qio connected to a tower Mac Pro that also has a video capture card installed.||Oct-31-14|
||I'm getting a long blue screen when I boot a Mac with Qio installed.||Sep-13-13|
|Reinstall the Qio software.|
||I upgraded to 10.6.8 and my system no longer boots.||Sep-26-11|
|If you have Qio 1.0.5 software installed and you upgrade to 10.6.8 you will no longer be able to boot. Sonnet strongly recommends that you install Qio 1.1 software before upgrading to 10.6.8 or 10.7. If you have installed 10.6.8 prior to installing Qio 1.0.6 or 1.1 software and are not able to boot, you can recover with the following steps:|
1) Boot Mac OS X from an external drive or DVD.
2) In the Finder, remove the spaces from the name of your system disk that won't boot. For example, rename Macintosh HD to MacintoshHD. (If your system disk has another name use that name in place of MacintoshHD in the next two steps.)
2) Launch Terminal and type:
sudo rm -r /Volumes/MacintoshHD/System/Library/Extensions/STPCIFamily.kext
sudo cp -r "/Volumes/MacintoshHD/Library/Application Support/QIO/IOPCIFamily.kext" /Volumes/MacintoshHD/System/Library/Extensions (typed all on one line)
sudo touch /Volumes/MacintoshHD/System/Library/Extensions
6) Install Qio 1.1 or greater
||What version of OS X do I need to use Qio with MacBook Pro?||Aug-20-14|
|OS X 10.5.8-10.9 required for Mac Pro and MacBook Pro (non-Thunderbolt).|
OS X 10.6.8-10.9 required for MacBook Pro (Thunderbolt).
||Is Qio Compatible with 17" Thunderbolt MacBook Pro?||Sep-13-13|
|Yes, but you must hot plug the Qio's interface card into the ExpressCard/34 slot of the 17" Thunderbolt MacBook Pro. The Qio will not be recognized in the 17" Thunderbolt MacBook Pro if you boot or restart with the Qio plugged into the ExpressCard/34 slot. See FAQ 632 for more infomation about compatibility connecting Qio via Thunderbolt.|
||Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter?||Jul-31-13|
|Yes, but it requires the Sonnet PCIe Bus Extender ExpressCard/34 Revision B (serial number beginning with B), which began shipping December 2011; or the Sonnet PCIe 2.0 Bus Extender ExpressCard/34.|
||Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter?||Feb-28-12|
|No, the Qio software is not yet compatible with a Thunderbolt connection. When Qio is compatible, it should work with the Matrox T/ADP Thunderbolt Port Adapter.|
||Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1?||May-06-13|
||How can I read UDF Formatted SxS cards?||Aug-11-17|
||Why is the Panasonic OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode?||Oct-31-14|
|This issue is now resolved. The Panasonic P2 driver included with Qio software version 1.2.3 and later is 64-bit compatible. Installing Qio 1.3.2 or later adds P2 support to systems running OS X in 64-bit mode, including Mavericks (10.9) and Yosemite (10.10) |
||Do Qio and Qio CF4 support UDMA 7 CompactFlash cards?||May-06-13|
|Yes, Qio and Qio CF4 support UDMA 7 CompactFlash cards in UDMA 6 mode.|
Background: CompactFlash Revision 6.0 (November 2010) added UltraDMA Mode 7 (167 MB/s), which is up to 20% faster than UDMA 6 (133MB/sec). All UDMA 7 CompactFlash cards are compatible with UDMA 6 cameras and readers.
The Qio's CompactFlash slots can be read concurrently. The Qio can read the fastest CF cards at up to 133MB/s each and a total aggregate of 200MB/s (two cards).
The Qio CF4 can read all four CompactFlash slots concurrently. When connected to a desktop machine, the maximum aggregate read speed is 133MB/sec (one card), 266MB/sec (two cards), 400MB/sec (three or four cards).
||I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media?||May-06-13|
||Is the Qio compatible with OS X 10.10 (Yosemite) and OS X 10.9.5 (Mavericks)?||Oct-31-14|
||My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue)||Nov-06-12|
||My Qio Does Not Recognize My SD-to-SxS Adapter||May-07-13|
|If you are using the Qio or Qio E3 connected via Thunderbolt to a Mac running OS X 10.8.2+, this is a known issue that may be fixed by installing this software patch .|
With the release of OS X 10.8.2, Apple disabled USB 2.0 drivers over Thunderbolt. Because many SD-to-SxS adapters use the ExpressCard USB interface, and Qio and Qio E3 support USB-based adapters through the ExpressCard (SxS) slots' USB interfaces, the adapters are not recognized under 10.8.2+. Sonnet's USB 2.0 Over Thunderbolt Patch for Qio/Qio E3 removes the limitation and allows your adapter to be recognized.
||I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software.||Dec-06-12|
||My Stardom RAIDSonic ST3620-2S-S2 is not reliable with 6Gb drives and and a 6Gb controller.||Jul-08-13|
|The Stardom RAIDSONIC ST3620-2S-S2 is not reliable when connected at 6Gb. It was designed for 3Gb SATA. If you connected previously using a 3Gb controller, even with 6Gb drives, the connection was 3Gb. With the 6Gb controllers and 6Gb drives, the connection is negotiated at 6Gb, but the connection is not reliable because of the older design of the Stardom chassis does not support 6Gb. The drives may not be recognized or if recognized, transfers will fail at some point.|
||Can I format an SxS card in UDF format in macOS?||Jan-20-21|