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Allegro USB 3.0 4-Port PCIe
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Driver (2)
Firmware (0)
Manual (2)
IDDownload TitleDownload LinkPost Date
806 Allegro USB 3.0 4-Port Quick Start Guide [English]Aug-15-14
837 Allegro USB 3.0 4-Port QSG [Japanese] Jul-21-15
 
FAQ (5)
IDArticle TitlePost Date
736 When I connect a drive to the Allegro USB 3.0 PCIe card, my Bluetooth mouse gets sluggish or stops working.Nov-25-16
USB 3.0 is known to cause radio frequency interference on 2.4 GHz wireless devices. See http://www.intel.com/content/www/us/en/io/universal-serial-bus/usb3-frequency-interference-paper.html on this subject. There are several possible solutions:

1) Purchase a USB bluetooth dongle to replace internal bluetooth, connect it via a USB extension cable, and locate it away from the USB 3.0 storage unit. Sonnet has successfully tested this solution with an IOGear Model GBU421WM USB to Bluetooth adapter. You should be able to use any Macintosh-compatible bluetooth adapter.

2) Select a different hard drive case with better shielding.

3) You may try different USB 3.0 cables. A better-shielded, or a shorter, or a longer USB 3.0 cable may solve the issue.

4) Relocate the hard drive to the opposite side of the computer.

5) For the technically inclined, the intel white paper has additional ideas. Have aluminum foil handy.
 
756 Do the Sonnet USB 2.0 or USB 3.0 cards support the Apple SuperDrive?May-27-15
759 When connected to the Allegro Pro USB 3.0 PCIe, Allegro USB 3.0 4-Port PCIe, Tango 3.0 PCIe, or Tempo Duo PCIe card, my bus-powered USB 2.0 or 3.0 drive or SSD will not reliably mount or transfer data.Jun-24-15
High power bus-powered drives are supported only by the Allegro Pro USB 3.0 PCIe (USB3-PRO-4PM-E), Allegro USB 3.0 4-Port PCIe (USB3-4PM-E), and Tango 3.0 PCIe (FW8USB3A-E) cards, but not the discontinued USB 3.0 PCIe cards (USB3-E or USB3M-E), the initial version of the Tango 3.0 PCIe card (FWUSB3-E), nor any USB 2.0 cards.

If you are still having trouble, this may be a problem due to a voltage drop in the USB cable. Use the following guide to select the correct cable for your application.

In general, these cables should work with SSDs or optical drives drawing up to 2A of current:

Type........Power-Carrying Wires....Cable Outside Diameter....Maximum Cable Length
USB 2.0..........28 AWG...............................3.8mm...........................0.15m (0.5 ft)
USB 2.0..........24 AWG...............................4.7mm...........................0.3m ( 1 ft)
USB 2.0..........22 AWG...............................5.0mm..............................1m ( 3 ft)
USB 3.0..........20 AWG...............................6.0mm..............................1m ( 3 ft)

Generally, the gauge of the power-carrying wires can be inferred from the cable outside diameter.
 
817 USB storage connected to a PCIe USB 2.0, 3.0, 3.1 card (or combo card) gives an macOS error message upon wake from sleep.Dec-02-17
971 One or more of my ports has stopped working on my USB 3.0 card.Nov-19-17
 






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