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 | Driver (0) | | | | No Driver was found for product. | | | | Firmware (2) | | | ID | | Download Title | Download Link | Post Date |
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1267 | 
| Sonnet Thunderbolt 5 Firmware Updater 2.1.69 [macOS] 2.1.69 | | Oct-14-2026 | | Operating System Requirements: macOS 15+
File Name: Sonnet_Thunderbolt_Firmware_Updater_2.1.69.dmg
File Size: 3.5 MB
Description: This release adds support for updating Sonnet Thunderbolt 5 products, and updates your product’s NVM to version 69 to improve reliability. This updater runs only under macOS; Windows users must use the Windows version of the updater.
Notes:
• Before running the updater, you must disconnect all devices from your Mac host except for the dock or PCIe card expansion system you’re updating.
• If you’re updating a Thunderbolt 5 Dock, you must also disconnect all downstream devices connected to the dock; the firmware updater cannot launch unless all devices are disconnected from the dock.
• Before running the updater on a Thunderbolt 5 SSD Dock, you must also unmount (eject) any installed SSD. | | |
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1269 | 
| Sonnet Thunderbolt 5 Firmware Updater 2.1.69 [Windows] 2.1.69 | | Oct-14-2026 | | |
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| Manual (0) | | FAQ (1) | | | ID | | Article Title | Post Date |
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1161 |
| I am having an issue with the Blackmagic Quad HDMI recorder card. | Oct-14-26 | | The problems can be very different (some ports fail, multiple cards in the same chassis have issue, video distortion, video/audio lag, etc.)
Update the firmware on the BMD card to the current version, and the issue in the Echo will be resolved on both Windows and macOS. | | | | |
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