Sonnet Support

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ID		Download Title	Download Link	Post Date
960		Thunderbolt 3 to Dual HDMI 2.0 Adapter QSG [English]	Download Now	May-08-19
965		Sonnet Thunderbolt 3 to Dual HDMI 2.0 Adapter QSG (English)	Download Now	May-08-19
	File Name: tb3_to_dual_hdmi_20_adapter_qsg.pdf Document Version: QS-TB3-DHDMI-A-061617 File Size: 329.0 KB Description: English quick start guide for Sonnet's Thunderbolt 3 to Dual HDMI 2.0 Adapter. This is revision A of the document.

ID		Article Title	Post Date
978		Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display?	Jan-06-21
990		I connected to my HDMI TV and the screen is black.	Jan-15-18
1001		My display is not being detected on macOS.	Jun-21-21
1004		How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors	Jun-21-21
1023		My Thunderbolt 3 to Dual DisplayPort Adapter is not working with two monitors.	Aug-01-18
1024		My computer supports two 4k displays, but only one of my MST 4k displays works at a time.	Aug-02-18
1036		Does the Thunderbolt 3 to Dual HDMI 2.0 Adapter support active cables?	Nov-24-18
1037		Can I use the Thunderbolt 3 to Dual HDMI 2.0 Adapter with an HDMI Switch?	Nov-24-18
	Yes you can if 1) the HDMI swith is mechanical, or 2) the swich has its own power supply. If the switch relies on HDMI power, then you would need auxillary power from a device like this USB adapter.

1098		My Dual DisplayPort or Dual HDMI Adapter stopped working after the macOS 10.15.6 update.	Mar-30-20
1256		My display is not being detected on macOS.	Jan-06-25
	Choose Apple menu > System Preferences, then click Displays. If your Mac doesn’t recognize a display you’ve just connected, hold down the Option key to make the Detect Displays button appear, then click that button.