| ID | | Article Title | Post Date |
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669 | 
| Why are both Thunderbolt connectors on the outside of the xMac Mini Server if one needs to connect inside? | May-22-19 |
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675 |
| I installed an LSI 9200 series SAS RAID card in a Thunderbold expansion chassis and now the LSI card doesn't work. | May-22-19 |
|
1066 |
| Matrox Cards do not support Windows 10 Fast Startup option. | Nov-30-23 |
|
1106 | 
| Can I use Wi-Fi and Bluetooth when my Mac mini is mounted in xMac mini Server? | Nov-04-21 |
| The steel mounting case effectively shields the wi-fi and Bluetooth antenna from effective use, and, in fact, YOU MUST TURN OFF wi-fi in the xMac mini Server TB3 edition or it may intefere with Thunderbolt functionality. You may use an external USB Bluetooth or Wi-Fi Adapter.
For Bluetooth, use the Sonnet USB-BT4 Long-Range USB Bluetooth 4.0 Micro Adapter.
To use the Sonnet external Bluetooth 4.0 adapter on macOS:
1. Open Bluetooth System Preferences
2. Unpair all bluetooth devices from the internal bluetooth.
3. Check "Show Bluetooth in menu bar"
4. Option-click Bluetooth in menu bar, and note the internal Bluetooth address
5. Turn Bluetooth off and wait 5 seconds
6. Plug in the Bluetooth adapter and wait 5 seconds
7. Turn Bluetooth on.
8. Option-click Bluetooth in menu bar to comfirm that the Bluetooth address has changed to the external Bluetooth adapter
9. Pair your Bluetooth devices
10. To make the selection permanent, in Terminal, enter sudo nvram bluetoothHostControllerSwitchBehavior=always
To restore the setting to use internal Bluetooth, enter sudo nvram bluetoothHostControllerSwitchBehavior=never
11. M1 Mac minis hide the USB ports behind the T2 security chip, so you must unplug and plug in the USB Bluetooth adapter after every boot. It is not necessary to do this on Intel Mac minis.
For Wi-Fi, some customers have used the Edimax EW-7822ULC external USB 2.0 wi-fi adapter, or the faster Edimax EW-7822UTC external USB 3.0 wi-fi adapter. |
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|
1153 |
| I'm having unusual issues with my Blackmagic Design Decklink Card | Nov-30-23 |
| The problems can be very different (some ports fail, multiple cards in the same chassis have issue, video distortion, video/audio lag, etc.)
Update the firmware on the BMD card to the current version, and the issue in the Echo Express will be resolved on both Windows and macOS. |
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|
1196 |
| One of my PCIe cards is not showing up when Connected to an M1 or M2 Mac. | Sep-08-22 |
|
1198 |
| I am getting Error AAE-9093 with Pro Tools with my HDX card. | Nov-30-23 |
| • Issue: Launching Activity Monitor app on an M1 or M2 Mac while recording in a Pro Tools session will cause a Pro Tools error AAE-9093.
• Solution: Do not run Activity Monitor while recording a Pro Tools session.
• Issue: When recording a 128 track session, setting Playback Engine HW Buffer Size to less than 2048 will cause Pro Tools error AAE-9093.
• Solution: Set Playback Engine HW Buffer Size to 2048.
• Issue: Pro Tools error AAE-9093 error is immediately is displayed after selecting record or play for a .ptx session that has associated clips if the last actions from the prior time Pro Tools run was to stop recording and then immediately quit and select "Don't Save" while quitting Pro Tools.
• Solution: This error condition can be removed by first attempting to record a clip, observing and clicking through the AAE-9093 dialog box, then selecting File-Save to save the .ptx file and then quitting Pro Tools. Now restart Pro Tools, open the session .ptx and confirm that play and record function normally. |
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