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| Driver (0) |  | Firmware (2) | | | ID | | Download Title | Download Link | Post Date |
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1267 |
| Sonnet Thunderbolt 5 Firmware Updater 2.1.69 [macOS] 2.1.69 | | Oct-14-2026 |
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1269 |
| Sonnet Thunderbolt 5 Firmware Updater 2.1.69 [Windows] 2.1.69 | | Oct-14-2026 | | Operating System Requirements: Windows 11 File Name: Sonnettech_Thunderbolt_Firmware_Update_Tool_2.1.69.zip File Size: 4.1 MB Thunderbolt Firmware updater for Windows. This release updates your Sonnet Thunderbolt 5 product’s firmware to version 64.1.69 to improve general reliability. This updater runs only under Windows; Mac users must use the macOS version of the updater.
Notes
Before running the updater, you must disconnect all devices from your Windows host except for the Thunderbolt 5 device you’re updating.
If you’re updating Dock, you must also disconnect all downstream devices connected to the dock; the firmware updater cannot launch unless all devices are disconnected from the dock.
Before running the updater, “safely remove” (eject) any installed SSD. | |   | |   |
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| Manual (0) |  | FAQ (1) | | | ID | | Article Title | Post Date |
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1161 |
| I am having an issue with the Blackmagic Quad HDMI recorder card. | Oct-14-26 | | The problems can be very different (some ports fail, multiple cards in the same chassis have issue, video distortion, video/audio lag, etc.)
Update the firmware on the BMD card to the current version, and the issue in the Echo will be resolved on both Windows and macOS. | |   | |   |
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