| ID | | Article Title | Post Date |
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756 | 
| Do the Sonnet USB 2.0 or USB 3 cards support the Apple SuperDrive? | Apr-02-22 |
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759 |
| My bus-powered USB 3 drive or SSD will not reliably mount or transfer data. | Dec-14-19 |
|
817 |
| Storage connected to a USB 3 PCIe card (or Tango combo card) gives an macOS error message upon wake from sleep. | May-12-20 |
|
933 | 
| What versions of macOS support Allegro USB 3 cards? | Apr-02-22 |
| All Sonnet Allegro (and Fusion Dual 2.5" SSD RAID) PCIe Cards use a macOS pre-installed driver.
These cards are compatible with macOS 10.10 in the MacPro 3,1; 4,1 & 5,1 and in Thunderbolt 2 Expansion chassis.
These cards are not compatible with macOS 10.11, due to a bug in the Apple driver.
These cards are compatible with macOS 10.12 (2)-10.14 in the MacPro 5,1 and in Thunderbolt 2 & 3 Expansion chassis.
These cards are compatible with macOS 10.15-macOS 12 in the 2019 Mac Pro and in Thunderbolt 2 & 3 Expansion chassis.
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Notes:
- These cards are not compatible with Thunderbolt 1 expansion chassis.
- macOS 10.12 erroneously reports a 5Gbps connection when connected at 10Gbps.
- The maximum Apple-supported OS for the Mac Pro 3,1 and 4,1 is OS X 10.11. Dosdude1 offers patchers to allow installation of newer versions of macOS. The Apple USB 3 driver in these patched newer versions will support the Allegro cards.
- Performance of the Allegro cards may be limited by the Mac Pro 5,1 PCIe 2.0 bandwidth.
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956 |
| What generations of Thunderbolt chassis do Sonnet Allegro PCIe cards support? | Apr-02-22 |
|
971 |
| One or more of my ports has stopped working on my USB 3 card. | Aug-24-22 |
|
1080 |
| What is the difference between USB 3.0, 3.1 and 3.2? | Apr-02-22 |
|
1099 |
| What makes Sonnet USB 3.2 Cards more reliable than other USB 3 cards? | Apr-02-22 |
|
1144 |
| Why does Sonnet use only PCIe 2 to connect the two controllers on these 4-port USB 3.2 Gen 2 cards? | Apr-18-21 |
| We connect each USB 3 controller with two lanes of PCIe 2. Each controller has 1000MB/s bandwidth which is enough bandwidth for the fastest devices you can connect, such as USB 3.1 Gen 2 NVMe SSDs. Because the read/write bandwidth is independent, on one controller you can be reading from one SSD at 1000MB/s, and writing to another at 1000MB/s, plus the same on the 2nd controller for an aggregate transfer rate of 4000MB/s. What makes this possible is that Sonnet uses the advanced ASMedia 3142 Controller that supports Multiple INs, which means that reads can commence on one port before a write has competed on the other port.
A PCIe 3 Bridge chip would cost you $50 more, but would give you incremental performance only if you needed to continually simultaneously read--or simultaneously write--to four USB 3.1 Gen 2 NVMe devices, a very unusual use case.
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1149 |
| How to configure Linux to use Allegro Pro USB card models USB3C-4PM-E and USB3-PRO-4P10-E | May-04-21 |
| In some computers, USB 3 devices connected to Allegro Pro USB 3 card models USB3C-4PM-E and USB3-PRO-4P10-E are not detected by Linux.
You can fix this by adding the Linux kernel parameter pci=disable_acs_redir=pci:12D8:2308 to the computer's Linux boot script. (Describing how to add a Linux kernel parameter to the computer's Linux boot script is beyond the scope of this FAQ.)
This parameter sets disable_acs_redir for PCIe devices with id 12D8:2308 (which is the PCIe bridge chip on these cards). This parameter disables PCI Express Access Control Services (ACS) functions ACS P2P Request Redirect and ACS P2P Completion Redirect. This has no effect on operation unless you are in a virtualized environment, in which case you must assign all four USB 3 ports to a single virtual machine. |
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|
1168 |
| If I put a usb 2.0 and 3.0 device on the same controller will the speeds for the 3.0 device drop to 2.0 like older split-port controllers? | Dec-07-21 |
| The Sonnet Allegro USB-C and Allegro Pro 4-port Type A USB 3.2 cards support the fastest speed of each device independently on each port. The Sonnet cards supports "Multiple Ins", which means that that the host can issue a read request to one endpoint device and then proceed with other transactions without waiting for the response from the first device. Supporting Multiple Ins also improves performance to mutiple Gen 1 devices on a downstream Gen 2 hub connected to a Sonnet card Gen 2 port. |
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