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Fusion R400P
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Manual (3)
FAQ (5)
IDArticle TitlePost Date
387 How do I replace a failed drive under warranty if I'm in a sensitive/classified environment and can't send the old one back?Mar-23-10
Seagate has a provisions in place to deal with replacing drives in sensitive / classified environments.

1. Start by going to the Seagate Warranty Validation page http://support.seagate.com/customer/warranty_validation.jsp

2. Input all the neccessary drive information and continue until you are issued an RMA or return#.

3. Contact Seagate at http://www.seagate.com/www/en-us/about/contact_us to request a "Certificate Of Destruction". Seagate will send the COD via e-mail along with instructions on how to destroy the drive to their satisfaction. Certain parts of the drive will need to be shipped back to Seagate along with a filled out copy of the COD.

4. Once Seagate receives the COD and associated drive parts meeting their requirements, a replacement drive(s) will be shipped to the address set forth in the RMA.
 
450 My storage shows 10% more capacity under OS X 10.6 than under OS X 10.5. Why?Mar-24-10
453 Only the first drive of my Fusion D400Q, D500P, R400P, or R400Q is recognized when I connect via SATA. Why?Mar-24-10
459 The performance of my drive array is significantly less than I expect.Jun-14-11
955 Can I use Seagate Iron Wolf drives; or Hitchai and WD drives 8TB and larger?May-31-18
 






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