ID | | Article Title | Post Date |
491 |
| Are Sonnet Tempo SATA cards compatible with the Drobo S? | Feb-02-11 |
495 |
| My P2 card is unexpectedly unmounting from my Qio after I wake a Mac Pro or MacBook Pro from sleep. | Aug-01-13 |
| Install Qio software version 1.2.3 or later to resolve the issue. |
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499 |
| I get a blue screen on my Mac Pro/MacBook Pro instead of booting when I connect Qio | Mar-24-10 |
| The first time you boot with the Qio connected, the screen will stay blue for up to 6 minutes while the Mac is configuring the Qio slot space. Please be patient. Subsequent boots should be normal. Note that you must install the Qio software before connecting the Qio. |
  |
501 |
| Are all C600X CF Cards more or less equal performance in a Qio? | Mar-22-10 |
| Sonnet measured read performance for three manufacturers' 600X (90MB/sec) CF cards in the Qio, connected to a MacBook Pro:
Lexar Professional 600X...86MB/sec
Transcend 600X...............71MB/sec
SanDisk Extreme Pro........61MB/sec |
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503 |
| Can I power the Qio from a FireWire port on a MacBook Pro? | Mar-23-10 |
509 |
| Is the Qio driver compatible with a 64-bit kernel boot of OS X 10.6 or 10.7? | Aug-01-13 |
510 |
| Can I use the AJA IO Express with the Sonnet Qio in a MacBook Pro? | Mar-23-10 |
512 |
| My Qio was working fine with my ExpressCard/34 bus interface card, but the Qio does not work with my PCIe Express bus interface card in an early 2009 MacPro. | Mar-31-10 |
| Check the serial number on the bottom of the Qio. If it starts with A, contact Sonnet support for more information. |
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514 |
| My unibody MacBook Pro will spontaneously restart after shutdown with Qio attached. | Mar-31-10 |
516 |
| What kind of battery can I use with the Qio? | Apr-08-10 |
527 |
| Why does my Maci take so long to boot when the Qio is attached?
| Jul-31-13 |
| It is normal for the Mac to take a long time to boot (as long as 10 minutes) the first time after a Qio is attached. All the new drivers need to be discovered and the kernal caches built. It is important to let this initialization process complete without interruption.
However, in some instances, the Mac takes a long time for subsequent boots as well. If this occurs, run the Qio System Uninstaller and rerun the Qio System Installer. This should clear the problem. |
  |
528 |
| Why can't a Mac Pro acknowledge the Qio if it is plugged in after the Mac is booted? | Sep-13-13 |
| Plugging in a Qio is like plugging in PCIe cards. In the Mac Pro's case, although media (DVDs, CF cards, SD cards, etc) can be plugged in, there was never an expectation by OS X that a PCIe card could be hot-plugged into a Mac Pro. As a result, OS X has no infrastructure for detecting and starting a driver loading process. The plug-in event is not noticed by the system. |
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536 |
| With a Qio connected, my Mac Pro kernel panics when I shut down after using Avid Media Composer. | Jul-31-13 |
547 |
| I'm getting a OS X kernel panic when I remove an SxS card from the Qio connected to a tower Mac Pro that also has a video capture card installed. | Oct-31-14 |
563 |
| I'm getting a long blue screen when I boot a Mac with Qio installed. | Sep-13-13 |
566 |
| I upgraded to 10.6.8 and my system no longer boots. | Sep-26-11 |
576 |
| What version of OS X do I need to use Qio with MacBook Pro? | Aug-20-14 |
581 |
| Is Qio Compatible with 17" Thunderbolt MacBook Pro? | Sep-13-13 |
| Yes, but you must hot plug the Qio's interface card into the ExpressCard/34 slot of the 17" Thunderbolt MacBook Pro. The Qio will not be recognized in the 17" Thunderbolt MacBook Pro if you boot or restart with the Qio plugged into the ExpressCard/34 slot. See FAQ 632 for more infomation about compatibility connecting Qio via Thunderbolt. |
  |
632 |
| Is Qio compatible with Echo ExpressCard/34 Thunderbolt Adapter? | Jul-31-13 |
| Yes, but it requires the Sonnet PCIe Bus Extender ExpressCard/34 Revision B (serial number beginning with B), which began shipping December 2011; or the Sonnet PCIe 2.0 Bus Extender ExpressCard/34. |
  |
633 |
| Is Qio compatible with the Matrox T/ADP Thunderbolt Port Adapter? | Feb-28-12 |
639 |
| Is the Qio PCIe 2.0 Bus Extender card compatible in all slots of the Mac Pro 5,1? | May-06-13 |
| No, the Qio PCIe 2.0 Bus Extender card does not work in the x16 slot (slot 2) in the Mac Pro 5,1. Use slot 3 or 4 instead. |
  |
646 |
| How can I read UDF Formatted SxS cards? | Aug-11-17 |
648 |
| Why is the Panasonic OS X P2 driver not compatible with 64-bit mode, while the Sony SxS driver, CF driver and SATA drivers are compatible with 64-bit mode? | Oct-31-14 |
| This issue is now resolved. The Panasonic P2 driver included with Qio software version 1.2.3 and later is 64-bit compatible. Installing Qio 1.3.2 or later adds P2 support to systems running OS X in 64-bit mode, including Mavericks (10.9) and Yosemite (10.10)
|
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651 |
| Do Qio and Qio CF4 support UDMA 7 CompactFlash cards? | May-06-13 |
653 |
| I connected a Red Station media reader to the eSATA ports, but the media would not mount. How do I mount the media? | May-06-13 |
678 |
| Is the Qio compatible with OS X 10.10 (Yosemite) and OS X 10.9.5 (Mavericks)? | Oct-31-14 |
693 |
| My computer kernel panics after updating OS X to 10.8.2. What can I do to fix it? (Qio/Qio CF4/Qio E3 issue) | Nov-06-12 |
713 |
| My Qio Does Not Recognize My SD-to-SxS Adapter | May-07-13 |
| If you are using the Qio or Qio E3 connected via Thunderbolt to a Mac running OS X 10.8.2+, this is a known issue that may be fixed by installing this software patch .
Background
With the release of OS X 10.8.2, Apple disabled USB 2.0 drivers over Thunderbolt. Because many SD-to-SxS adapters use the ExpressCard USB interface, and Qio and Qio E3 support USB-based adapters through the ExpressCard (SxS) slots' USB interfaces, the adapters are not recognized under 10.8.2+. Sonnet's USB 2.0 Over Thunderbolt Patch for Qio/Qio E3 removes the limitation and allows your adapter to be recognized.
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  |
730 |
| I have a Retina MacBook Pro (or other Mac introduced in 2012), and my machine won't boot after installing Qio software. | Dec-06-12 |
| Boot in safe mode. In Terminal, type: sudo nvram boot-args="dart=0x0" and restart. You can undo this later with the command sudo nvram -d boot-args . |
  |
757 |
| My Stardom RAIDSonic ST3620-2S-S2 is not reliable with 6Gb drives and and a 6Gb controller. | Jul-08-13 |
1135 |
| Can I format an SxS card in UDF format in macOS? | Jan-20-21 |
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