| ID | | Article Title | Post Date |
|
902 | 
| My Dual Display Port Thunderbolt 3 Adapter is not permitting 5k resolution on macOS. | Sep-06-17 |
|
904 |
| My Thunderbolt 3 to Dual DisplayPort Adapter is not working on my Windows PC. | Aug-19-17 |
|
934 |
| My LG31MU97 4K Monitor is not working. | Mar-02-20 |
|
978 |
| Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display? | Jan-06-21 |
|
1001 |
| My display is not being detected on macOS. | Jun-21-21 |
|
1004 |
| How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors | Jun-21-21 |
|
1023 | 
| My Thunderbolt 3 to Dual DisplayPort Adapter is not working with two monitors. | Aug-01-18 |
| Not all Thunderbolt 3 Windows PCs support two 4K monitors (or one 5k monitor) or 60Hz refresh rates.
Visit this web page and click the Filter by Brand/OEM link matching your computer, and then locate your computer model to determine its capabilities.
If Dual 4K@60Hz is listed, your computer will also support a 5K monitor @ 60Hz.
Please note that at any given time this list may not be complete. If your computer model is not listed, please contact the manufacturer for information.
As of July 2018, Here is a partial list of computers (that we know of) that support only one 4k monitor and are therefore not compatible with this Adaptor:
Apple MacBook Air (2017)
ASUS GL502VM-DB71
ASUS LGA 1151 Z170 motherboards
ASUS Q524UQ-BBI7T14 2-in-1 15.6
ASUS ROG G701VI-XS72K-HID2
ASUS ROG Strix GL702VM-DB71
ASUS ROG G752VM
ASUS ROG G752VS
ASUS ROG G752VT-DH72 (17 Inch)
ASUS Transformer 3 Pro T303UA
Clevo P750DM2-G Series
Gigabyte AORUS X7 DT 17 Series
Gigabyte BRIX GB-BSI5T-6200
Gigabyte BRIX S GB-BSi5HT-6200
Gigabyte BRIX GB-BSI7T-6500
Gigabyte BRIX S GB-BSi7HT-6500
Gigabyte motherboards
HP Spectre 13.3 (2016)
Intel NUC6i7KYK NUC
Intel NUC7i5BNH NUC
Intel NUC7i5BNK NUC
Intel NUC7i7BNH NUC
Lenovo ThinkPad T470
Lenovo ThinkPad T470s
LG gram 15Z970
MSI GS40 Phantom
MSI GS60 Ghost Pro
MSI GT62VR Dominator
MSI GT62VR 6RE Dominator Pro 022
MSI GS63VR Stealth
MSI GT72 Dominator Pro G
MSI GS73VR Stealth Pro
MSI GT80S TITAN SLI-002
MSI Vortex G65 SLI-011
MSI WS60 6QI-237US
MSI WT72 6QI-654US
Razer Blade Stealth
Razer Blade Stealth (Late 2016)
Razer Blade Stealth 12.5"
Razer Blade Stealth 12.5" 4k
Razer Blade
Razer Blade Pro
Samsung NP900X5N-L01US
Sony VAIO S11 |
| |
|
1024 |
| My computer supports two 4k displays, but only one of my MST 4k displays works at a time. | Aug-02-18 |
|
1098 |
| My Dual DisplayPort or Dual HDMI Adapter stopped working after the macOS 10.15.6 update. | Mar-30-20 |
| |
