| ID | | Article Title | Post Date |
|
902 | 
| My Dual Display Port Thunderbolt 3 Adapter is not permitting 5k resolution on macOS. | Sep-06-17 |
|
904 | 
| My Thunderbolt 3 to Dual DisplayPort Adapter is not working on my Windows PC. | Aug-19-17 |
| 1. Check that you are connected to a Thunderbolt 3 port. This adapter will not work on a USB-C port that is not Thunderbolt 3.
2. Update the Thunderbolt software on your Thunderbolt 3 computer.
3. Update your motherboard BIOS or UEFI.
4. Update you OS to the current version.
5. If it is still not working, check whether your computer's Thunderbolt 3 port supports 15W devices or how many 15W devices are supported. The Sonnet Thunderbolt 3 to Dual DisplayPort Adapter requires 15W. Some computers provide 15W on only a limited number of Thunderbolt 3 ports.
For example, MacBook Pro (15-inch, 2016) and MacBook (13-inch, 2016, Four Thunderbolt 3 Ports) can power two devices that use up to 15 watts, and two more devices that use up to 7.5 watts. It doesn't matter which side of your MacBook Pro that they're connected to--power is delivered on a first-come, first-served basis. MacBook Pro (13-inch, 2016, Two Thunderbolt 3 Ports) can power one device that uses up to 15 watts and one device that uses up to 7.5 watts. |
| |
|
934 |
| My LG31MU97 4K Monitor is not working. | Mar-02-20 |
|
978 |
| Sonnet's macOS-compatible external graphics supports up to 5 displays. How can I tile them into one large display? | Jan-06-21 |
|
1001 |
| My display is not being detected on macOS. | Jun-21-21 |
|
1004 |
| How to Solve the DP No Video / Wrong Resolution Issue with the Dell P2715Q / P2415Q Flat Panel Monitors | Jun-21-21 |
|
1023 |
| My Thunderbolt 3 to Dual DisplayPort Adapter is not working with two monitors. | Aug-01-18 |
|
1024 |
| My computer supports two 4k displays, but only one of my MST 4k displays works at a time. | Aug-02-18 |
|
1098 |
| My Dual DisplayPort or Dual HDMI Adapter stopped working after the macOS 10.15.6 update. | Mar-30-20 |
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